Shipping & returns

Shipping and return terms for all Thai Lab Supply orders.

Shipping

  • We ship nationwide within Thailand.
  • Shipping cost depends on weight and destination, and is stated on your quotation before you confirm the order.
  • Free shipping on orders of THB 10,000 or more.
  • Delivery usually takes 2–3 business days after the order is confirmed (lead time for special orders is stated on the quotation).

Returns & exchanges

  • Returns and exchanges are accepted within 7 days of receiving the goods.
  • Our team collects the return from your site free of charge.
  • Items must be in their original condition with all accessories and packaging.
  • Opened or used consumables cannot be returned.
  • Full refund, or exchange for another model/size, once the returned item has been inspected.